Hi,
I have been with Host Papa for a number of years but have just had to transfer my sites to another Host Papa account to separate various domains. I set up a new account with a primary domain, following this I set up add on domains.
The primary domain hasn't worked since! I purchase domains through 123-reg and as I previously had the sites on host papa the name servers on 123 were already pointed to ns1.hostpapa etc - The add on domains transferred over with no isses and I can view them when I put the domain into the browser. However the same can't be said about the primary domain. I have tried contacting Host Papa and 123-reg support but they aren't really supporting me to get it back up and running!
Am I doing something wrong? I have the website files for my primary domain uploaded to the public_html folder. But when I enter in
http://www.pbhistory.co.uk into the broswer it gives me the "Internet Explorer cannot display the webpage" error page. This has been going on for well over two weeks now and I'm at a loss as to what I can do to resolve the problem.
Now when I do a google search my site sin't even listed there anymore so it has properly disappeared from the web! Is this a problem on the hostpapa side or 123-reg?
Has anyone else encountered this? Help!
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