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May 09, 2011, 04:12:29 PM
bexed507
Newbie
*
Posts: 1



When I try to access my Web Disk, it tells me that I must first accept the certificate, but it never gives me the option.. can anybody help with this please? I'm extremely new to all of this *embarrassed*
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May 10, 2011, 12:59:51 PM
MarcPatry
Global Moderator
Sr. Member
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Posts: 386

Marc



Hello

When you downloaded WebDisk, did you uncheck the SSL/encrypted connection option? This option is checked by default, but when you try to connect WebDisk looks for a SSL certificate that isn't there. If it was checked (or if you're not sure), try downloading the WebDisk desktop link again with the option unchecked and see if that works.

If it does not, please let us know by submitting a ticket via http://hostpapasupport.com so we can troubleshoot from our end.

Thank you

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