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[stand986]

Hi,

Trying to install Soholaunch Pro Edition from Control Panel -> Fantastico menu and get the following error:

Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'username'@'localhost' (using password: YES) in /tmp/cpanel_phpengine.1305890371.23931_ex3H25vsN  on line 1642
Access denied for user 'username'@'localhost' (using password: YES)

Have searched this forum but can't find anything similar.

Note, I've substituted my username in the error output displayed.

Any assistance would be gratefully received.

[MarcPatry]

Hello

you need to submit a ticket to Support at http://www.hostpapa.com/customer-care-center with your domain name so that we can fix your issue, if you have modified your cPanel password, try changing it back to the original one and attempt the installation

Thank you