[News]

News: Welcome to Hostpapa Forums!

[andrew o]

Despite all the info and video can't setup my email on Thunderbird, my ISP is Rogers, don't usually ask for help but this drives me nuts, any help will be appreciated, thanks!

[Marek]

What exactly is the problem? I also use Thunderbird and the setup went just fine.

[Adam]

Check out

http://products.secureserver.net/email/email_thunderbird.htm

Its a tutorial on how to setup your email in Thunderbird

Also when setting up your email client for sending, it is important to check on these settings:

- the server requires PASSWORD AUTHENTICATION--the username is the full email address (ex. john@bigdomain.com), and the password is the one you assigned to the email account when you set it up in your HostPapa control panel

- the connection to the server is NOT over SSL (some email clients call this "secure connections")

- if port 25 does not work, try port 587 for the outgoing server; some internet service providers (such as Sympatico and Rogers in Canada) block port 25