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News: Welcome to Hostpapa Forums!

[greenbonsai]

I'm new to hostpapa and "shared" webhosts in general. 

I started setting up my server space and a ftp connection when I found out that hostpapa does not allow shell access (which I understand being they have shared servers).  This doesn't change the fact though that I would like a secure method of using ftp. 

If anyone can clue me in to the possibility of doing this with hostpapa's setup I would be much appreciated.

So far I figured that SFTP is out of the question, because I believe you need shell access to use it and I've seen a few posts in the forum like this one --> http://forum.hostpapasupport.com/index.php/topic,6.msg6.html#msg6

So then I turned to FTPSSL.  I sent a message to support asking if it's an option and I got this answer in return:

"SSL secure FTP connection are based on SSH access. Because we do not allow SSH access there is no way to create secure FTP accounts for your users even with an SSL certificate. Only the cPanel username and password can connect using sFTP."

Now I'm completely at a standstill and under the impression you can't have a secure ftp connection with hostpapa.

Thanx in advance to anyone that replies.

[adrian]

There is a secure FTP called SFTP and you already have access to it. Here are some simple steps to configure it if you are on a Windows platform:

1. Download a program called Bitvise Tunnelier from http://dl.bitvise.com/Tunnelier-Inst.exe
2. After you have installed it, change the host to your main domain from HostPapa. This is in the "Login" tab.
3. In the authentication field in the same tab, type the username which HostPapa gave you, then in the "Initial Method" chose password
4. Type your account password and click Login
5. After you have logged in, in the left field, click on "Open new SFTP Window"
6. You are currently using Secure FTP with 2048 bits RSA encryption. You don't have Shell access, but you have SFTP which is also called SSH file transfer protocol

I hope that this will help you. :-)

[greenbonsai]

I have followed your steps and I logged on with no problems and started an sftp session, but it opened a root folder i normally don't have access to. i try to navigate to my normal root folder for my account and when i open my account folder hoping to see my public_html and everything i am greeted by a blank folder.  i tried testing a transfer and i was not able to accomplish a file upload. it seems to be logging in fine so i'm not sure what the issue would be.  i also tried changing the "transfer mode" with no success.

[fmnextgen]

Hello everyone,

I try to connect mode in sftp filezilla with a MacBook Pro but I always fall on the same error. This error is: Unable to connect to server.

Yet I use the configuration that gives the cPanel to configure the account manually, and gives you the configuration:

Host: FTP.domainname.com
Server Type: SFTP
Port: 22
Username: username@domainname.com
Password: password

Thank you for your help

FMNextGen

[langdon4487]

Hi,...

Secure FTP Server has a new name:  EFT Server

GlobalSCAPE has merged our two leading managed file transfer solutions—Secure FTP Server and EFT Server—to combine the simplicity and ease of use of Secure FTP Server with the robust security features and extensibility of EFT Server.  Rebranded as EFT Server, Secure FTP Server continues to be a secure, affordable, and simple-to-deploy solution for small and medium enterprises.  Additionally, this core edition of EFT Server works with many of EFT Server's add-on modules, allowing you to add features as your business grows, providing an easy upgrade path to EFT Server Enterprise.

    * What's new in EFT Server 6 (Formerly Secure FTP Server)
    * Obtain an upgrade from Secure FTP Server 3 to EFT Server 6
    * Try EFT Server 6
    * View the EFT Server version history and a complete list of changes
    * Visit the EFT Server Enterprise Support Center

----------------------

RapidSSL

Thawte SSL123

[tom4487]

GlobalSCAPE has merged our two leading managed file transfer solutions—Secure FTP Server and EFT Server—to combine the simplicity and ease of use of Secure FTP Server with the robust security features and extensibility of EFT Server.  Rebranded as EFT Server, Secure FTP Server continues to be a secure, affordable, and simple-to-deploy solution for small and medium enterprises.  Additionally, this core edition of EFT Server works with many of EFT Server's add-on modules, allowing you to add features as your business grows, providing an easy upgrade path to EFT Server Enterprise.

Wildcard Certificate
EV SSL123

[F.]

There are two main options to secure an FTP access:
SFTP (a.k.a. SSH File Transfer Protocol): can't be done, as HostPapa doesn't allow SSH connections.
FTPS (a.k.a. File Transfer Protocol over SSL): it does work, as long as you explicitly state that you want to use it (in your FTP program).

You will probably get a warning because the certificate used for the SSL encryption is signed by hp52.hostpapa.com instead of a root certificate authority, but in our case it doesn't really matter. What's important is that the whole FTP session is now secured and safe from packet sniffing. ;)



Here is my configuration for Cyberduck (Mac FTP client):
Mode: FTP-SSL (Explicit AUTH TLS)
Server: ftp.your-url-at-hostpapa.com
Username: your-ftp-username
Port: 21

When asked "Verify Certificate", click "Continue". That's it!

[HelpingHand]

Actually you can use SFTP with hostpapa, but only using your cPanel username and password (port 22). Any additional FTP accounts created within cPanel won't work with SFTP but can still use FTPS.

[fmnextgen]

Actually you can use SFTP with hostpapa, but only using your cPanel username and password (port 22). Any additional FTP accounts created within cPanel won't work with SFTP but can still use FTPS.

And how do you do ?

Because, when I try to use SFTP, I can't connect it. I use Cyberduck and I take the cyberduck script who is present in cPanel .

What are the parameter to use SFTP please ?

[HelpingHand]

Actually you can use SFTP with hostpapa, but only using your cPanel username and password (port 22). Any additional FTP accounts created within cPanel won't work with SFTP but can still use FTPS.

And how do you do ?

Because, when I try to use SFTP, I can't connect it. I use Cyberduck and I take the cyberduck script who is present in cPanel .

What are the parameter to use SFTP please ?

FTP server: your domain name (e.g. yourdomain.com, NOT www.yourdomain.com or ftp.yourdomain.com)
username: your cPanel username
password: your cPanel password
port: 22

That's all you need.

[fmnextgen]

Thank you for your help man .

[HelpingHand]

you got connected?