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May 10, 2010, 10:04:58 AM
zigsbad
Newbie
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Posts: 1



Site went down today and now is ridiculously slow.

Tech support have no answers.. not impressed to be honest.
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May 16, 2010, 03:18:09 PM
mentalist3d
Jr. Member
**
Posts: 81



This seems to be a growing problem with HostPapa, I am surprised at the lack of response from the support team though, usually they are quite fast in responding.

I can only assume that they are doing a lot of upgrades to their servers, or there is users on the server using up too much resources, or HostPapa have been overselling the space.

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May 16, 2010, 05:51:08 PM
Nelson
Guest

If you ever come across the issue where your site is consistently slow with no explanation please go to www.hostpapasupport.com and submit a support ticket so we may track and troubleshoot the issue.
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May 16, 2010, 06:21:34 PM
mentalist3d
Jr. Member
**
Posts: 81



My site speeds are fine, but I have noticed a lot of outages recently, they usually only last for a short while though
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May 17, 2010, 11:29:40 PM
HelpingHand
Full Member
***
Posts: 117



This seems to be a growing problem with HostPapa, I am surprised at the lack of response from the support team though, usually they are quite fast in responding.

I can only assume that they are doing a lot of upgrades to their servers, or there is users on the server using up too much resources, or HostPapa have been overselling the space.


Get use to it. They don't have enough staff to handle all the tickets and chats and calls, and do all the admin work like deleting old customer accounts. It's all a manual process at hostpapa.
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September 24, 2010, 03:56:44 PM
tanyaspin
Newbie
*
Posts: 9



I am surprised at the lack of response from the support team though, usually they are quite fast in responding.
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